How In-app Chat, Voice, and Video Drive Key Results and KPIs Across Verticals

A talk by Shailesh Nalawadi
Head of Product, Sendbird

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About this talk

Since COVID and with social distancing, in-app communication is accelerating. Real-time chat – once confined to dedicated messengers – is now essential for most social and business apps. To adapt to this new reality, product managers from the leading digital companies we work with use Sendbird’s chat, voice, and video APIs to engage consumers and communities directly in their apps.

The businesses run across the gamut from social, on-demand, healthcare, marketplace to many more and it’s always fascinating to see how our APIs are used to drive their varied business goals and measure key performance indicators.

In this session, we’ll be sharing how four unique companies use the Sendbird in-app saas real-time communication solution to measure and achieve success.

Key takeaways include: Problem and solutions for key verticals The use of real-time communication KPI to measure performance

All session attendees are entered into Sendbird's $500 Amazon Gift Card Giveaway. The lucky winner will be announced post the event.

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